Privacy Policy

1. Overview

F8 Funds provides simulated trading evaluation services, educational resources, account review processes, affiliate marketing programs, checkout services, and related support. This policy applies to personal information processed through the F8 Funds website, checkout pages, client dashboard, support channels, affiliate forms, promotional campaigns, and related services.

This policy is written to provide transparent information to users. It is not intended to replace jurisdiction-specific legal advice, and F8 Funds may update this policy as its legal entity structure, payment providers, operational partners, or regulatory requirements evolve.

2. Information We Collect

Depending on how you interact with F8 Funds, we may collect the following categories of information:

Account and Contact Information

• Name, email address, phone number, country, username, account identifiers, and login-related details.
• Information you provide when subscribing to updates, contacting support, applying as an affiliate, or creating a client dashboard account.

Checkout and Billing Information

• Selected program, account size, purchase history, coupon code usage, billing details, transaction status, and order metadata.
• Payment card or crypto transaction details may be processed by third-party payment providers. F8 Funds does not need to store full card numbers on its website.

Trading Evaluation and Program Information

• Program selection, program status, rule compliance status, account review outcomes, payout request information, and dashboard activity.
• Information required to support simulated account setup, account review, payout review, breach review, and risk-control processes.

Verification, Compliance, and Payout Review Information

• Where required, identity, residency, sanctions-screening, fraud-prevention, tax, payout, or wallet/payment destination information.
• Documents or data submitted for KYC, payout verification, dispute review, affiliate verification, or compliance review.

Technical and Usage Information

• IP address, browser type, device information, pages viewed, referral source, approximate location, session activity, cookies, and analytics events.
• Security logs, anti-fraud signals, form submissions, error logs, and website performance data.

3. How We Use Personal Information

F8 Funds may use personal information to:

• Provide and manage simulated trading evaluation services.
• Process purchases, refunds, discounts, invoices, and checkout-related actions.
• Create or connect client dashboard access after purchase.
• Verify users, review account activity, investigate rule breaches, and assess payout eligibility.
• Provide customer support, respond to inquiries, and send service notifications.
• Operate affiliate, referral, promotional, and launch-offer programs.
• Send marketing communications where permitted by law or where you have opted in.
• Prevent fraud, abuse, unauthorized access, money laundering, platform misuse, and policy violations.
• Improve website performance, user experience, security, and service quality.
• Comply with applicable laws, accounting rules, tax obligations, dispute processes, and regulatory requests.

4. Legal Bases for Processing

Where data protection laws require a legal basis, F8 Funds may rely on contract performance, legitimate interests, consent, and legal obligations.

• Contract performance: to provide account access, checkout processing, support, and program services.
• Legitimate interests: to protect the website, prevent fraud, improve services, review accounts, and communicate with users.
• Consent: for optional marketing emails, certain cookies, and other activities where consent is required.
• Legal obligations: to comply with tax, accounting, anti-fraud, compliance, legal, or regulatory requirements.

5. Cookies and Tracking Technologies

F8 Funds may use cookies, pixels, local storage, analytics tools, advertising tags, affiliate tracking links, and similar technologies to operate the website, remember preferences, measure performance, prevent abuse, attribute referrals, and improve marketing campaigns.

• Essential checkout and account functionality.
• Security, fraud prevention, and session management.
• Analytics, performance measurement, and page optimization.
• Affiliate/referral attribution and promotional campaign tracking.
• Marketing and retargeting where permitted by law or consent settings.

6. Payments, Checkout, and WooCommerce

F8 Funds may use WooCommerce and third-party payment processors to handle checkout, payment authorization, fraud screening, receipts, taxes, refunds, and order history. Payment processors may collect and process payment information directly under their own privacy policies and security standards.

• We may receive order status, transaction reference, product purchased, billing details, and payment confirmation.
• We do not require storage of full payment card numbers on the F8 Funds website.
• Crypto payment providers may process wallet addresses, blockchain transaction references, and payment confirmations.
• Chargebacks, refunds, fraud review, and payment disputes may require us to retain related records.

7. How We Share Information

F8 Funds may share personal information with service providers, trading platform and dashboard providers, compliance and professional advisers, affiliate/referral systems, and authorities where required by law or necessary to protect rights and prevent fraud.

F8 Funds does not intend to sell personal information in the ordinary meaning of selling customer data for money. If future privacy laws classify certain advertising or tracking activities as a “sale” or “sharing,” F8 Funds will provide any required opt-out mechanism where applicable.

8. Data Retention

We retain personal information only for as long as reasonably necessary for service delivery, account review, customer support, fraud prevention, legal compliance, accounting, dispute resolution, and enforcement of program rules.

• Checkout and accounting records may be retained for tax, audit, chargeback, and legal reasons.
• Support and dispute records may be retained to resolve issues and protect user and company interests.
• Account and platform records may be retained while your account is active and for a reasonable period afterward.
• Marketing data may be retained until you unsubscribe or request deletion, subject to legal exceptions.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, transfer, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information, subject to exceptions.
• Object to or restrict certain processing activities.
• Request data portability where applicable.
• Opt out of marketing communications.

10. Security

F8 Funds uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. No online system can be guaranteed to be fully secure. Users are responsible for keeping login credentials confidential and notifying F8 Funds promptly if they suspect unauthorized access.

11. International Transfers

F8 Funds may work with service providers, platform operators, payment processors, support teams, developers, and infrastructure providers located in different countries. This means personal information may be transferred to, stored in, or processed in jurisdictions outside your country of residence.

12. Marketing Communications

If you subscribe to F8 Funds updates, subscribe to F8 Funds updates, apply as an affiliate, or otherwise opt in, we may send marketing emails about promotional offers, product updates, program updates, payout policy notices, affiliate resources, and educational content. You can unsubscribe at any time.

13. Age Restriction

F8 Funds services are intended for users who are at least 18 years old or the age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from children.

14. Changes to This Policy

F8 Funds may update this Privacy Policy from time to time to reflect operational, legal, technical, or business changes. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

For privacy questions, requests, or concerns, contact F8 Funds using the details below. Please include enough information for us to identify your account or request, but do not send unnecessary sensitive information by unsecured channels.